Improving Mental Health
and Wellbeing

Giving it a go

We sought new opportunities to reduces distress, build capacity and support independence.
Listening to consumers and carers we are creating new services that meet their needs.

New services

We implemented new services designed to meet the needs of people in local communities.
New Services ↓
New Services ↑
Partners in Wellbeing
Community-based mental health

Wellbeing Coaching to help improve wellbeing, develop strategies to cope and provide  emotional support during COVID and beyond.

Service area

Victoria

Funder

Victorian Department of Health and Human Services

Partners
Connect to Wellbeing North Coast
Community-based mental health

Help for people  to connect with mental health, alcohol & other drugs (AOD), and NDIS  support services across  the NSW North Coast region.

Service area

North Coast, New South Wales

Funder

North Coast PHN

STEP-Link
Housing and Homelessness

Supports for people in temporary accommodation, due to the COVID-19 Pandemic, to obtain permanent, safe and affordable housing.

Service area

Inner and Eastern Sydney, New South Wales

Funder

NSW Government Department of Communities and Justice

Walk-in, After-hours Mental Health Service
Recovery Orientated Clinical Service

Immediate after-hours help with stress, grief, depression and anxiety. Provided by friendly and non-judgmental clinicians and staff with a lived experience of mental health concerns.

Service area

Central and Southern Adelaide, South Australia

Funder

Adelaide PHN

Psychosocial Support Service
Community-based mental health

One-to-one coaching and group activities that support recovery for people with severe mental health issues.

Service area

Eastern and Northern Melbourne, Victoria

Funder

Eastern Melbourne PHN

North Western Melbourne PHN

Individual Recovery Support
Specialist Support Service

Non-clinical, psychosocial services to support consumers to transition back into the community upon release from a correctional facility.

Service area

Cairns and Hinterland, Townsville, Queensland

Funder

Queensland Health

Living and Learning Centres
Community-based mental health

Coaching and wellbeing support for people experiencing emerging, moderate or severe mental health concerns. Support can help with daily living, looking after your health, finding a home, gaining employment as well as improving your connections with family, friends and the community.

Service area

North Brisbane, Darling Downs West Morton, Queensland

Funder

Brisbane North PHN

Darling Downs and West Moreton PHN

Townsville Women's Health and Wellbeing Service
Specialist Support Service

Tailored and holistic support for women who have experienced domestic, family and gender-based violence. Through the provision of trauma-informed counselling, case management and capacity-building supports, Townsville Women’s Health and Wellbeing Service assists women to achieve better wellbeing.

Service area

Townsville, Queensland

Funder

Department of Child Safety, Youth and Women

National Psychosocial Support Measure
Community-based mental health

One-to-one coaching and group activities that support recovery for people with enduring mental illness. Using a recovery focus, we support you at the times when you most need it. The length of support can range from three to six months.

Service area

Central, West and Northern Adelaide, South Australia

Funder

Adelaide PHN

Lived experience influencing decision making

We understand and respect the value of a lived experience of mental health issues and recovery across all our services.

This year we further embedded our consumer and carer informed, Great Consumer Experience (GCE) approach. The whole of organisation reform gives us an experience-driven framework to adapt how we delivery services.

This year the GCE provided the basis for improvements in our data collection and analysis, how we determine the success of our services, how we design new services to maximise impact and the context we take to training staff.

As an organisation, we only have part of the information we need to provide good services and influence the mental health system for the better. That’s why we invite consumers and carers to get involved in a range of activities where they can share their perspective or collaborate in making decisions that affect them.

To support greater involvement, we updated our Consumer Participation framework, which guides our approach and shapes the processes for supporting consumer involvement in organisational decision making. We also launched Opportunity Connect, a digital project that better facilitates access to the range of opportunities for participation at Neami.

“Being actively listened to and having my thoughts and opinions validated during the co-design process had a profound impact on my social-confidence, my self-esteem and to the value I place on using my voice and speaking my mind.”
Consumer participant
Cathy standing in a local park

It’s been a journey, but I’ve come out the other side. I believe in shining colours, I’ve really done a lot of hard work to turn my life around
We collaborate with a wide range of people to ensure our services are pathways for healing, recovery, growth and wellbeing.
Checking-in